Job Posting: Secretary/Call Center Rep.

Memphis Orthopaedic Group

A division of MSK Group PC

Job Posting

 

Date of Posting: 05/21/14

 

Position: Appointment Secretary/Call Center Rep.

 

Location: MOG Riverdale

 

Work Days/Hours:   FT/OT-required  M-F  8:00 to 5:00  

 

Date Position Available: IMMEDIATELY

 

Immediate Spvr/Mgr: Amy Cooley

 

Qualifications: Minimum 2 years prior customer service experience and answering high volume phone lines. Previous appointment experiences a plus. Excellent telephone and communication skills both written and oral; the ability to handle multiple tasks; self motivated. Computer skills required. Ability to competently and accurately obtain patient information and schedule appointments following office protocol. Assist department in meeting/exceeding department goals. Must have the ability to work well under pressure.  Must adhere to office confidentiality policy. 

 

Duties: Handle all incoming calls/requests to the appointment department/call center. Effectively handle inbound calls and promptly and efficiently perform appointment scheduling tasks. Perform related functions as outlined by the department manager and maintain an efficient follow up system. Perform other duties as assigned by management.

 

 

Qualified applicants please contact __Amy Cooley___ by email to acooley@mskgroup.org

 

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